Water Cooler FAQs

bottled or plumbed-in water coolers?

In most cases, plumbed in water coolers win hands down! Why? Simple, it's a low fixed-rate cost that supplies unlimited great tasting chilled drinking water. So even in the peak of a heat wave, your drinking water costs won't suddenly peak sky high! Also with a plumbed-in cooler, you will never have to buy, store or lift your drinking water!

Should I rent a water cooler or buy one?

Buying or renting a water cooler is not dissimilar to buying or renting a property. In the long run you would expect buying to be cheaper, however if you choose to rent there is no need to worry if and when the boiler (or water cooler) breaks down, or any of the other administrative hassles that go along with self maintenance - Thirsty 4 Water will take care of them for you. Also, at the end of the rental term you are entitled to a brand new water cooler!

With any situation where there is the opportunity to buy or rent, there is a need to consider initial and ongoing costs before making a decision. Water coolers are no different. Rental agreements include EVERYTHING - servicing, repairs and regular filter changes.

For help and advice call one of our friendly Customer Service Representatives now on 01924 237760.

How can I pay for my water cooler?

We accept all major credit and debit cards, cheques and bank transfers.

If you are a limited company registered in the UK, we will accept an official purchase order, where the goods can be sent before payment.

If I purchase can you install our plumbed-in water cooler for us?

Yes, we can install the cooler for you at a cost of £99.

Please call our Helpdesk to discuss this 01924 237760.

If I purchase can you sanitise our plumbed-in water cooler for us?

Yes, you can opt for our plumbed in water cooler service package from £50 per quarter. This includes:

• 6 monthly service and cleaning
• 6 monthly filter change
• engineer on call

Please call our Helpdesk to discuss this 01924 237760.

what area do you cover?

We are Board Members of the UK's largest Vending Association 'Associated Vending Services (AVS).' As such we are partnered with 42 service centres spanning the length and breadth of Britain, Wales, Scotland and Northern Ireland, thus enabling complete national coverage.

Founded in 1979, AVS is a strong, thriving organisation made up of high-quality operators. It was formed to create a recognisable and reliable brand in what was then a small and fragmented industry. By the advent of the new millennium the AVS Group were the largest suppliers and operators of vending equipment in the UK:

Combined annual turnover = £105 million
Total number of employees = 1940
Total number of vehicles = 1200
Total number of engineers = 240

All this with individual family owned values!

do I need a site survey for a plumbed-in water cooler?

No, it really is very simple. Providing your building isn't listed, our engineers will find a way around any unforeseen problems. If, in the unlikely event we're unable to, we will gladly supply you with a bottled water cooler.

If you are still unsure, call our Helpdesk to discuss this on 01924 237760.

can we install and sanitise our plumbed-in water cooler ourselves?

The installation of a plumbed in water cooler is an easy DIY fit with no pipes to cut, no copper piping or soldering and no need to turn off the water. We can also provide you with a sanitisation kit.

Please call us for further details on 01924 237760.

how far can a plumbed-in water cooler be from the mains supply?

Our water coolers can be plumbed-in up to 50 metres away from the mains water supply. So if you're thinking of buying a mains fed water cooler and have a nearby water supply installation is easy and quick.

what do the water filters do?

Our water filters are capable of reducing or eliminating bad tastes and odours, chlorine, and other organic contaminants to produce significantly improved drinking water. We use carbon block filters as standard because they have a higher contaminant removal ratio than GAC (Gas Activated Carbon) filters.